5 Key Domains of Emotional Intelligence

An evening with Pam Leinmiller :
Certified Professional Emotional Intelligence Analyst

AIT was proud to welcome Pam Leinmiller on Thursday, November 4th, for a thoughtful discussion on how emotional intelligence plays a big part in entrepreneurial success. An important concept for many reasons, emotional intelligence can and should be worked upon every day. It is genuinely a skill many people have not spent enough time cultivating, and unfortunately, it shows. All is not lost! Pam, being the emotionally savvy speaker and super successful businesswoman and coach, knows just how to get anyone to reach their goals and achieve greatness in their emotional awareness.

“The good thing about it is that you can learn about emotional intelligence and how to improve it if you realize that you’re lacking in one or more areas.” -Pam Leinmiller

(source: https://www.ttisi.com/emotional-intelligence-eq-assessment/)

Pam speaks from the heart on this topic, as she shared her own experience growing up with an emotionally challenging home life. This did not set her up for success in navigating her emotional landscape, but Pam chose not to let her past define her future pathway to success. She also learned that this path towards authentic emotional growth is forever ongoing. Pam also recalled a classmate of her daughter who everyone expected to achieve so much success but ultimately would find struggles in adulthood because of his lack of emotional growth and development.

Who are some leaders in the world of emotional intelligence? Who do you already know who’s doing it right? Sir Richard Branson (Founder & Chairman of Virgin Group) and PepsiCo CEO Indra Nooyi are emotionally intelligent leaders who value the human resources that keeps their businesses thriving. Click HERE for a great article on just how these two and a few other household names (some might surprise you!) choose to connect their emotions with their continued success.

Now, you may be asking yourself, who isn’t so emotionally developed? Is it possible to be successful and not have a well-developed emotional intelligence? Sadly, yes, it is possible to have a solid business without developing the emotional component. Some heavy hitters in that arena who have not garnered a great reputation for emotional intelligence include Walt Disney, Jeff Bezos and Mark Zuckerberg to name a few. While these individuals are known for their business savvy, their negative reputations as leaders in the workplace have come to the public arena on more than one occasion. Click HERE for an interesting read on why leaders must take the time and put in the effort to grow their emotional maturity to stay successful.

“That’s the thing that I really like about emotional intelligence is that we can change it if we’re not any good. If we have terrible self-regulation. We can work on that.” -Pam Leinmiller

Indeed, it takes harnessing and developing our emotional bandwidth to be truly successful in life. So, what exactly is emotional intelligence?

Emotional Intelligence is the ability to sense, understand, and effectively apply emotions to be more collaborative and productive with others.

Pam continued the discussion to explain the 5 Key Domains to Emotional Intelligence:

  • Self-Awareness: The ability to recognize and understand your moods, emotions and drives.
  • Self-Regulation: The ability to control or redirect disruptive impulses and moods and the propensity to suspend judgement and think before acting.
  • Social Awareness: The ability to understand the emotional makeup of other people and how your words and actions affect others.
  • Social Regulation: The ability to influence the emotional clarity of others through a proficiency in managing relationships and building networks.
  • Motivation : A passion to work for reasons that go beyond the external drive for knowledge, utility, surroundings, others, power or methodology and are based on internal drive or propensity to pursue goals with energy and persistence.

“…As you become a better and better leader, as you learn, as you increase your ability to lead, that’s a lot of your emotional intelligence that’s helping you to get there.” – Pam Leinmiller

These Key Domains unlock our potential to better understand and use our emotional capabilities to their most powerful potential.

Additionally, Pam put all attendees into a small working session group to test out our emotional & social awareness. This consisted of a simple, but impactful 2-step exercise, as outlined below. As we shared our experiences, some attendees were quick to point out how impactful this exercise really is in our day-to-day interactions with other people, as well as how we shape our own thoughts:

“Since this challenge, I’ve been trying to be more mindful of how I talk to myself.” – Sambeawesome


Want to test out your emotional intelligence? Pam has a challenge for you!

  1. Think of an event/exchange/conversation that went really well today.
  2. Think of an event/exchange/conversation that did not go well today.

For each situation, did you react without thinking or consciously respond? Do this for the next 10 days to record how you respond to different interactions and how to make those interactions more thoughtful and purposeful!

What’s Next For you?

We’re so glad you asked!

“Because really you can change the trajectory of your business and your ability to move through your growth stages, so much quicker, if you can adjust your emotional intelligence and affect the people that you’re interfacing with in the way that you want to.” -Pam Leinmiller

AIT is here to help you change the trajectory of your business and your ability to grow as a Thought Leader and Influencer.

All our sessions tie back to the AIT Competency Model. This session tapped into:

  • Thriving Individual > Connecting Heart to Heart
  • Thriving Individual > Fostering Learning & Change Mindsets


For AIT members, enjoy a recap or replay by clicking HERE to watch the entire session with Pam!


Not an AIT member yet? Click HERE to learn about AIT membership and the awesome benefits.

Subscribe to our newsletter to receive content like this in your inbox!

Join Our Newsletter